Delivery Statuses for DHL Parcels

Here you'll find the meaning of delivery messages from the DHL track & trace system. The following status messages may appear when you send a parcel with DHL.


                 


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The DHL delivery driver could not deliver the package today, because the recipient was unavailable. The next delivery attempt will be made the next business day.

DHL has set a day for the delivery of the parcel.

The parcel has been scanned at a DHL facility in the area of the recipient. Please note, that the package has not been loaded onto a delivery van yet.

The parcel is provided for customs clearance. The customs officials will check the package directly in the cargo center. If the import is not restricted or prohibited, the shipment will then be transported to the cosignee.

The data for the parcel was sent electronically to DHL. Your parcel has not been physically handed over to DHL. This is done within the next hours.

This package should be conveyed abroad. The parcel was processed in a DHL cargo center. Now it will be transported to an international hub of DHL.

The parcel has been registered in the destination country. The package is not on the way to its receiver yet. Maybe some customs formalities have to be completed at the international hub prior to domestic transport.

Unfortunately there is a delay in the transportation process because the package was damaged in transit. When the parcel is delivered by DHL, the consignee has to check whether the package is in good condition or not.

The parcel has been loaded onto a vehicle by a DHL delivery driver. It is very likely that the parcel will be delivered the same day.

The parcel was posted at a branch office of DHL. Next step: The package will be transported to a cargo center of DHL.

The parcel was delivered to the intended recipient or a person in the same household or a neighbour.

The parcel has been loaded onto a vehicle by a DHL delivery driver. It is very likely that the parcel will be delivered the same day.



The parcel has been cleared for export. Now it will be shipped by air or truck to the destination country. This can take several days (excluding express packages).

The parcel will be delivered by a DHL courier. The package will be handed over to the recipient in the course of the day.